AFF Fan Shop FAQs

When does the new American Family Fitness referral program begin? Monday, July 18th. How does the referral program work? For every friend you refer that joins American Family Fitness, you will receive��$40 store credit to use in the AFF Fan Shop. When and how will I receive my code for my referral that joins? Starting July 18th, for every friend you refer that joins Monday – Sunday, you will receive your referral code via email the following Friday. So make sure you have the most updated email on file.  Stop by the Welcome Desk to provide your contact info. Do I have to spend the entire $40 in the shop?  No, but keep in mind the code expires in 90 days. Can I use my credit card to purchase items? Yes, actually we encourage it. Does the gift code expire? Yes, 90 days from issue date. Can I use multiple gift codes? Yes, up to 3 per transaction. How will I receive the items purchased? Items will be mailed to the address you specify in the shop. If I refer multiple members will I get multiple codes? Yes, the more the merrier. Can I give the code to someone else? Yes, it’s your code to give. What if I lose/delete the email? Send in an email to info@amfamfit.combe sure to include your name and key tag ID number. What if I have a problem with the site or code? Call or email Joe McCarthy at 757.880.0466 jmccarthy@americanbus.com. How often are items updated? Quarterly. Who do I contact about refunds or no exchanges? No refunds or exchanges all sales are final. For defective products contact: Joe McCarthy 757.880.0466 jmccarthy@americanbus.com