American Family Fitness FAQs

MEMBERSHIP

Click here to access your member account.

To update your account with new billing or contact information, please access your account via the Member Portal.

To make payments and to update billing information, please log-in to your account via the Member Portal.

If you do not want your dues to draft from your account that we have on file, you can make a payment in the club up to 5 days prior to the scheduled draft date.

For more information regarding FREEZE options, please visit us here.

Once you have submitted a freeze request, you will receive an automated email confirmation that your request was received.

Please allow 7 – 10 business days for processing. Once your request has been completed processing, you will be notified via email.

PLEASE NOTE: REQUESTS TO FREEZE OR CANCEL YOUR MEMBERS MUST BE SUBMITTED THROUGH THE APPROPRIATE ONLINE FORMS. ANY REQUESTS RECEIVED VIA EMAIL OR SOCIAL MEDIA WILL NOT BE PROCESSED.

Member Guest Passes are now available to current American Family Fitness Members only.

  • Members may bring one guest per day using a guest pass.
  • Guests must be accompanied by a current member.
  • Each guest permitted one visit per calendar month.
  • Guests must sign-in and complete the Member Code of Conduct.
  • Guest passes are available for Member use only.
See Welcome Desk or a Membership Advisor for details.

To cancel your membership, click here.

PLEASE NOTE: REQUESTS TO FREEZE OR CANCEL YOUR MEMBERS MUST BE SUBMITTED THROUGH THE APPROPRIATE ONLINE FORMS. ANY REQUESTS RECEIVED VIA EMAIL OR SOCIAL MEDIA WILL NOT BE PROCESSED.

PERSONAL TRAINING | FUSION TRAINING

Personal training is a great step in the right direction to helping you achieve your overall fitness and wellness goals. To get you set up with the right trainer, please complete the Training Intake Form and one of our trainers will be in touch!

If you’re looking for cutting edge workouts that are customized for the best results in the least amount of time, then look no further. Learn more about FUSION Training. 

To cancel your FUSION agreement, please submit a Fusion Cancellation Form.