Club Procedures

Latest announcements

  • KIDZONE reservations open to kids, 12 months and walking, up to age 13. Reservations required. Contact the club or stop by KIDZONE to make reservation in advance.
  • All Richmond area clubs open:
    Monday - Friday: 5a - 9p
    Saturday: 7a - 6p
    Sunday 8a - 6p
  • Fredericksburg Club Hours:
    Monday - Friday: 4a* - 9p
    Saturday: 7a - 6p
    Sunday 8a - 6p
    *starting April 1st
  • Williamsburg Club Hours:
    Monday - Friday: 5a - 9p
    Saturday: 7a - 4p
    Sunday 8a - 4p
  • OFFICIAL UPDATE March 23, 2021
    Re: Governor Northam’s Executive Order 72 [ READ NOW ]

a safe space to stay active

As we think about the future of our family of clubs, we recognize that we are all part of a larger community of organizations, cities, and individuals taking immediate, necessary steps to care for our well-being together.

While distancing may be a part of our new normal, staying active and connected remain more important than ever. It is vital to have a safe place to exercise for your mental and physical health as well as boost our immune systems. 

To ensure that our members and employees can continue to exercise and practice a healthy lifestyle together, we are enhancing our cleaning and sanitation protocols to protect the well-being of our AFF community. 

Thank you, and we look forward to seeing you soon!

 

 


SELECT AN AREA OR CATEGORY FROM THE LIST BELOW TO VIEW REOPENING INFO
Please note that this page will be updated as changes occur. 

OPERATIONS

HOURS OF OPERATION

All Richmond Clubs Open:
Monday - Thursday: 5a - 10p
Friday: 5a - 9p
Saturday: 7a - 6p
Sunday 8a - 6p

See Fredericksburg & Williamsburg Club Hours >
Fredericksburg Club Open:
Monday - Thursday: 4a* - 10p
Friday: 5a - 9p
Saturday: 7a - 6p
Sunday 8a - 6p
*starting April 1st

Williamsburg Club Open:
Monday - Friday: 5a - 9p
Saturday: 7a - 4p
Sunday 8a - 4p

CAPACITIES

PHASE THREE - All clubs operating at 75% capacity while members and staff maintain 10 feet of physical distancing.

All capacities will be monitored and managed by each club.

NEW PROCEDURES

SAFETY MEASURES

To ensure your safety as well as that of our team members, we have:
  • Enhanced our cleaning standards
  • Increased hours committed to cleaning
  • Added more cleaning and sanitizing stations
  • Rigid safety protocol with accountability standards for members and staff

    See more info >
    • • Require all staff and members to wear masks when not exercising
    • Require temperature checks for all staff and members
    • Social distancing in all areas of the club
    • Touchless check-in
    • For more information, please see our Member Reopening Plan and Guide.
    Member Reopening Plan and Guide

    Safety Measures

    We follow all federal, state, and local regulations as it pertains to building capacity, as well as spaces within the clubs.

    Staff are available to help keep all those who enter the club by wearing face masks. All safety procedures and protocols are adjusted as necessary.

    Plexiglass screens are available at service desks and offices.

    See more info >
    Any tables and chairs in the lobby, other public spaces and café will be adjusted to provide seating with 10 feet seat distancing.

    Markers will be throughout the club to naturally guide members and when indicated, it is expected to follow the one way path markers.

    Signage will serve as reminders for safety throughout the club.

    New member tours will be by appointment only.

    TEMP CHECKS, FACE MASKS & CODE OF CONDUCT

  • Temperature checks will be required for all members and staff upon entering the club.
  • Members and any staff with a temperature of 100.4 or higher will not be permitted in the club.
  • Face Masks are required to be worn by staff and members when not actively exercising.

    See more info >
    • A Member Code of Conduct will be required for all members to be signed upon resuming membership. Thorough compliance to it will be required each visit.

    CLOSED AREAS

    Club areas or services temporarily closed or unavailable at this time:
    • Volleyball courts
    • Nutrition counseling or classes
    • Splash pads, Whirlpools, Saunas, or Steam Rooms
    • Water Fountains are currently shut off.
    Please make sure to bring the appropriate amount of water for each visit.
    Due to restrictions and guidelines, not all areas or services at our clubs will be available.

    SANITATION & DISINFECTION​

    Building upon the AFF's already recognized high standards of health, safety and cleanliness - we've taken them to the next level with the following products and technology.

    See more info >
    Members will pick up a clean, microfiber towel on the way into the club, and use this in combination with our Hi-Con PF cleaning solution to wipe down their equipment before and after each use. To sanitize: spray the towel first and then wipe down your equipment.

    In addition to microfiber towels we will provide disinfectant wipes in all fitness studios for members and employees to keep the studios clean before and after each workout. Our wipes are approved by the EPA and proven to kill 99.99% of bacteria, viruses and fungi on equipment.

    SANITATION & DISINFECTION

    Disinfectant has always been a staple of the AFF's cleaning protocol. We recently upgraded to Hi-Con PF which is on the EPA list to kill viruses, including COVID-19. Our team will use this disinfectant at regular intervals during the day and once overnight. Some equipment will be sectioned off during this time to facilitate the deep cleaning.

    See more info >
    Our surface solutions are made with patented products, each solution is made with a formula that instantly kills and has a 99.9999% broad spectrum kill against bacteria & viruses, with the additional benefit of a persistent kill up to 28 days per application.

    FITNESS

    EQUIPMENT

  • Fitness equipment throughout our clubs have been either strategically placed or marked for physical distancing to ensure ten feet of separation between members using such equipment.
  • All members are required to sanitize equipment after use with the microfiber towel and disinfectant spray bottles provided.
  • Disinfecting intervals and intermittent equipment closures are scheduled regularly.
  • Mats, select bands, and other single-use supplemental equipment will NOT be available

    • FITNESS FLOOR

  • Sanitation quick stops are located throughout the club for easy access to sanitation wipes and hand sanitizer
  • Compliance Ambassadors are available for cleaning and to ensure all members and employees are following proper safety protocols
  • Members are expected to keep 10 feet of distance from other individuals on the fitness floor

    • PERSONAL TRAINING & FUSION

    PERSONAL TRAINING

    While personal training, trainers and members must maintain physical distancing.

    Training sessions are modified to ensure that members get the best experience possible while maintaining physical distancing.

    See more info >
    For more information regarding personal training, please visit our:
    FAQS

    FUSION

    While participating in FUSION training, trainers and members must maintain physical distancing.

    Training sessions are modified to ensure that members get the best experience possible while maintaining physical distancing.

    See more info >
    For more information regarding Fusion training, please visit our:
    FAQs

    GROUP FITNESS

    GROUP FITNESS

    Group Fitness classes are available at all clubs. Online schedules are available at amfamfit.motionvibe.com and class reservations may be made at amfamfit.motionvibe.com

    See more info >
    For more information and a list of FAQs regarding Group Fitness, click below.
    FAQs

    STUDIO CAPACITIES & RESERVATIONS

  • A limited number of participants will be permitted for classes held in each of our Group Fitness, Mind & Body, Cycle and Fusion studios, as well as Aquatic pools.
  • Class formats are designed to ensure physical distancing
  • Class capacities are posted outside each studio.

    See more info >
    • Class reservations may be made via our app. Visit the App Store or Google Play to download the app.
    Download the APP

    AQUATICS

    AQUATIC FITNESS

    View online schedules for Aquatic Fitness and make class registrations at amfamfit.motionvibe.com

    See more info >
    For more information and a list of FAQs regarding Aquatic Fitness, pool safety and more, click below.
    FAQs

    CAPACITIES & RESERVATIONS

  • A limited number of participants will be permitted for aquatic classes held in the Aquatic pools.
  • Class formats will be designed to ensure physical distancing
  • Capacities will be posted near class area.

    See more info >
    • A reservations system is now available to help manage capacities for each studio and class. Please visit amfamfit.motionvibe.com for more information.
    Learn more

    INDOOR POOLS

    Our indoor pools are ready and waiting to welcome you back to low-impact cardio, exercise classes, private or semi-private swim lessons and lap swimming only, with 10 feet spacing for both forms of exercise. We will continue to follow the Governor's requirements to ensure your safety.

    See more info >
    Registration for private & semi-private swim lessons now open.
    To register for swim lessons, click here.
  • Lap Swimming open to swimmers ages 9 & Up.
  • Kids pool open by reservation only.
  • Play features remain off until further notice.
    • FAQS

    CPR | LIFEGUARD TRAINING

    American Red Cross trainings are now available. See back for more info.
    For more information, please contact Debbi Moore, Director of Aquatics at dmoore@amfamfit.com
    CONTACT

    KIDZONE & YOUTH ACTIVITIES

    KIDZONE HOURS

    Monday - Thursday : 8 AM - 1 PM & 4 PM - 8 PM
    Friday : 8 AM - 1 PM & 4 PM - 7 PM
    Saturday : 8 AM-1 PM
    Sunday : Closed

    (KidZone closed Monday - Friday from 1 PM to 3 PM for cleaning)
    As a family friendly club, we understand how important it is to feel safe bringing your little ones with you while you exercise. Our KIDZONE has implemented enhanced protocols that are consistent with CDC guidelines, cleaning practices and social distancing. We've also put into place a Member Code of Conduct & Safety Oath for all members to closely adhere while using the KIDZONE.

    Questions? Please see KIDZONE for more information.

    RESERVATIONS

  • The maximum allowable time for any child in the KidZone is 90-minutes for the first visit in one day. The second visit made on the same day may not exceed 60-minutes.
  • Reservations are required, please contact your local club location to make a reservation today - American Family Fitness (amfamfit.com)
  • Cancelations must be done 2-hours before your reservation to avoid a $10 fee.

    • KIDS POOL

  • Kids Pool open and available per reservation only and may be made by contacting the Welcome Desk.
  • Kids play features will remain off at this time.

    • Ages 6 Weeks - 23 Months

  • Starting December 1, 2020, the KIDZONE will accept reservations for children 12 months and walking (no exceptions) up to age 13.
  • Reservations may be made in advance by calling the club or stopping by the KIDZONE.
  • The maximum allowable time for any child in the KidZone is 90 minutes for the first visit in one day. The second visit made on the same day may not exceed 60 minutes.
  • Cancelations must be done 2 hours before your reservation to avoid a $10 fee.

    • AGES 2 - 8

  • The KidZone is open to children ages 2 - 8.
  • Reservations may only be made by calling your local AFF club or while in-club.
  • Reservations may be made no more than 48 hours in advance.

    [ Continued on back ]
  • The maximum allowable time for any child in the KidZone is 90 minutes for the first visit in one day. The second visit made on the same day may not exceed 60 minutes.
  • Cancelations must be done 2 hours before your reservation to avoid a $10 fee.
  • Personal electronic devices are allowed and headphones are required, or volume must be turned off.

    • AGES 9 - 13

  • Kids ages 9 - 13 are welcome in the KIDZONE with advance reservation and are required to follow the member code of conduct, and the parent must be in the club at all times.
  • Kids ages 9-13 are permitted to use specific cardio and strength training machines under the supervision of a parent.
  • The maximum allowable time for any child in the KidZone is 90 minutes for the first visit in one day. The second visit made on the same day may not exceed 60 minutes.
  • Cancelations must be done 2 hours before your reservation to avoid a $10 fee.

    • All youth activities, designated family-friendly classes in Group Fitness, Mind & Body, Cycle & Aquatics, and camps have been canceled until further notice.

  • Group Fitness & Aquatic classes are not available at this time for this age group.

    • Face Masks in Kidzone

  • Parents MUST have on a face mask when dropping off and picking up their child(ren).
  • Children ages 2 - 4 are suggested to wear a face-covering (except during physical activity).
  • Children ages 5 - 13 must wear a face covering (except during physical activity).
  • Staff are required to have a face mask on at all times.

    • TOUCHLESS CHILDCARE

  • Anyone entering the KIDZONE must wash their hands or use sanitizing solution before admittance.
  • Our KIDZONE staff practices touchless childcare. When contact with a child is necessary, a staff member will contact the parent in the club.

    • CAFE

    CAFE

    SELECT CAFE's CLOSED. We have increased all sanitation protocols provided by the CDC and will continue to provide cafe food and beverage service in alignment with the department of health for some of our clubs.

    Cafe’s closed until further notice: Williamsburg, Chester, Swift Creek, Colonial Heights, and Short Pump

    See more info >
    CAFE's OPEN WITH LIMITED MENU, HOURS AND NO SEATING:
  • Mechanicsville, Midlothian, and Fredericksburg
  • For more information, click below to view page 38 of our Member Guide.
    • Member Guide

    COURT SPORTS

    Basketball & Volleyball

  • Basketball courts are open to members for 1 or 1:1 games or family "shoot around". Half courts are available by reservation only and no league, team, or full court games will be permitted.
  • Basketball court reservations are for 45 minute increments and can be made by calling your local club location - American Family Fitness (amfamfit.com)​
  • Basketball courts open to members only.
  • Volleyball Courts remain closed until further notice.
  • Loaner basketballs, racquetballs or racquets will no longer be provided by the club. Members may bring personal equipment.
  • There will be significant restrictions on usage per physical distancing guidelines.
  • Hourly sanitation of all high-touch surfaces with EPA-registered, virus-killing disinfectant.
  • At this time, basketball courts open to members only.
    • Contact Your Local Club

    RACQUET SPORTS

  • Pickleball courts are available singles and doubles matches by reservation only. Doubles players must wear masks if not members of the same household.
  • Racquetball Courts will be open to one-on-one as long as social distancing can be maintained.
  • Members must bring their own racquetball equipment. Loaners are no longer provided. All players are required to disinfectant handles after play.

    See more info >
    • All leagues, ladders, and tournaments have been temporarily canceled.

    LOCKER ROOMS, SAUNAS, STEAM ROOMS & WHIRL POOLS

    LOCKER ROOMS

    Locker rooms allow members to have convenient self-care before and after their workouts. It has always been a focal point of our cleaning protocols and we will continue to have heightened cleaning and disinfecting throughout the day with EPA-registered, virus-killing disinfectants.

    See more info >
  • Lockers are available in staggered fashion at top and bottom being mindful of the 10 foot spatial distancing requirement. Locks are not provided.
  • Designated showers are available. Be sure to yield the right of way as the member leaving a shower has the first right of passage.
  • Family changing areas will be open with social distancing in place. All locker rooms are disinfected each night.

    • SAUNAS, STEAM ROOMS & WHIRL POOLS

    All saunas, steam rooms and whirl pools are temporarily closed per the mandate.

    INDOOR TRACK & OTHER AMENITIES

    INDOOR TRACK

    The indoor tracks located within our Short Pump and Midlothian clubs are open for use per the guidelines outlined per AFF.

    See more info >
    GUIDELINES FOR TRACK USAGE
  • Be mindful of our usual alternating direction of the track each day
  • All walking and slower-paced joggers should remain in the right lane
  • The middle lanes are closed except for passing, and when there is space to do so safely, all passing should be done from the outermost left lane

    • TANNING

    Tanning beds are available by reservation only.

    GUEST PASS POLICY

    Guest Passes

  • Guests permitted with a guest pass.
  • First time guests only.
  • Must be 18+ and a local resident with valid ID.
  • Guest pass is not redeemable for cash.
  • Guest pass is good for 1 free day and must be used within 14 days of receiving.
  • Basketball Courts open to Members only.
  • Other restrictions may apply and are subject to change without notice.
  • All guests are required to check-in at the Welcome Desk, meet with a Membership Advisor and tour the facility prior to workout.
  • Class capacities are limited per the Governor's mandate. Members take precedence over guests in group fitness classes. Guests may participate if and only when a spot becomes available and no member has registered.
    • Request a Free Pass Now

    AQUATICS FAQs

    To register for an Aquatics class, please visit amfamfit.motionvibe.com

    At this time, there will be no family friendly classes. Members must be 14+ to participate in water fitness classes.

     

    Masks are not required while exercising but 10ft of physical distancing is.

    It all depends on the individual clubs’. Class capacities will be posted and will evolve to accommodate the changes in capacities as mandated.

    Our Water Fitness Instructors are ensuring that everyone is maintaining physical distancing.  There will be limited to no traveling exercised during classes.

    Limited equipment will be available.

    As much as we would love to have guests, we will not be permitting guests at this time.

     

    At this time, private and semi-private swim lessons are available to members only. Swim Club and Group Swim Lessons remain on hold.

    Yes, lap pools are open for lap swimming.  We ask that everyone be considerate of others swimming and limit your lap swim to 1 hour and be willing to share lanes.  

    Yes, children ages 9 & up, may use lap lanes as long as they are actually swimming laps and/or exercising.  They, also, must be supervised by an adult.

    No, lap swimming is on a first-come-first-served basis.  

    Equipment is available at some locations.  We encourage you to bring your own equipment.

    The kids’ pools are open by reservation only and may be made by contacting the Welcome Desk.

    Splash pads and play features are not available at this time, but will re-open at a later date.

    No, the hot tubs, saunas, and steam rooms are closed at this time but will re-open at a later date.

    Family swim by reservation only. One family at a time with a reservation. Reservations may be made at the Welcome Desk. Kids, ages 8+, may use lap lanes for swimming and exercising only.  This will change as time goes by.

    There is no evidence that the virus that causes COVID-19 can spread directly to humans from water in pools, hot tubs or spas, or water play areas.  Proper operation, maintenance, and disinfection (for example, with chlorine or bromine) of pools, hot tubs or spas, and water playgrounds should kill the virus that causes COVID-19.

    Some Feedback

    What Members are saying

    “Thank you for your detailed explanation. Looking forward to training with you next month"
    Sean
    "Very excited to get back into the club"
    Deborah
    "So ready to get back into AmFam"
    Carol
    Thanks for ensuring everyone is trained and ready. I've lost 13 pounds since you've closed and I'm ready to tone up at the end of the month."
    Missy

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